@Ishmael I've been playing an insane amount of Word Wrangle to try to reproduce it, and while I've gotten the freeze bug a number of times on both iOS and web I haven't been able to wipe my account. Never thought I'd be frustrated by that, but here we are. I'm wondering if it has to do with the number of items you'd purchased since as far as I know you're the only person to have bought out the shop so far and you likely had the highest level as well. Anyways, I'm trying that now. Just know this is a really serious bug and we're not sleeping on it.
We don't have any way to grant players levels/coins/items yet, I wish I could get you all your stuff back asap. Totally understand if it kinda ruins your drive to collect everything. If we make any breakthroughs I'll update here. And if anyone else sees their account get wiped, please let me know.
Grey screen bug
Try using an incognito/private window. There's some issue with caching that causes the game to enter a permanent grey-screen loading state sometimes. Typically playing on an incog browser will fix this.
Yea the name is mispelled in one place which is embarrassing >.< Also it doesn't give rewards right now. In general it's a little busted, we're working to fix it.
Fruit Find Scoring
The scoring in Kinkajou's Fruit Find is based on how quickly you completed the game. A lower score is actually better in this instance. This is pretty confusing to a lot of people so we're going to take another look at it.
Definitely too small and bright, we're making changes to it to make it more readable, and get rid of that weird red rectangle around chat messages. In general, we are working on UI (user interface) improvements.
Going into debt
This happens when you play on multiple browsers/devices and buy stuff from the shop in one instance of the game and other stuff in a second instance. Basically, the game is combining how much money you spent in both and subtracts that from your total money. I ended up in the negative hundreds yesterday testing this out....just now getting out of debt #tooreal
This may also mess with your inventory. It looks like I only kept the items I bought second, and none of the ones I bought first. If you see wonky stuff going on with the items you own, it may be because of this. Just make sure you've closed the game on your PC before playing it on mobile and vice versa to prevent any of this weirdness. Again, this be an issue we're lookin' into it.